Friday, July 10, 2015

Murphy's Law in Recruitment Drives

I am an IT professional with a handful of experience now on appearing in interviews.  I reside in the city popularly nick named as ‘the IT hub of India’. But one cannot be sure here that he or she would be selected even after a hunky-dory performance in interview. Not because of one’s flop show, but quite often because of a sloppy recruitment process and management.




Not only I, but few others of my acquaintances too have had this irksome experience of being a part of some sagging recruitment drive. I once had a telephonic round of interview scheduled at 10 am on a weekday. I had taken permission of the project manager of my erstwhile organization to come late to office that day, obviously not to attend the interview but for an ‘urgent personal work’. I at my residence was ready and set for the call. The interviewer was punctual enough to ring me up at dot ten. The interview went well. It was one of my dream companies to work with. The interviewer’s response by the end was quite positive. But a protocol is, they do not declare then, if the candidate has been selected or rejected.  So I was not apprised of my result at that time. I waited till the weekend. The very next Monday I received a mail from the recruitment team, ‘since you did not attend the scheduled interview, it has been marked as null and void. Please re-schedule your appointment’.

This was one example. Another not so happening event happened when I was called for a face to face interview in another company. As was expected, I along with a bunch of other candidates for different skill sets had reached the venue on time, i.e. 9 am. The interview didn’t start even till lunch time. We were patiently waiting for it to begin at the least, forget about the wait for our individual turns. On inquiring, one of the volunteers said the interview panel has not yet arrived.

 As if this was not enough to outrage our restless souls, another one fibbed, the panel is interviewing another set of candidates. We were wondering if they were interviewing some ghostly null set, as we - the union of candidates that was sitting together - were the only ones in the entire set. In a while another volunteer reported - panel has left for lunch, we could break too, for next half an hour.

Clutching our emotions together, we left for lunch and came back in another half an hour. We were told to further wait for few more minutes. And the interview finally began. I was eagerly and later lethargically waiting for the call. It was only 5 pm when I realized there is something wrong. I should have been called by then. My bad for a late response. On inquiring I found they had somehow misplaced my resume, which I had submitted in the morning. The candidates were being called in the order they had submitted their resume. But my call never came. They apologized, but my peeved mind was in no mood to entertain any further nuisance. By the time they managed my entry to the interview hall, it was the time for the panel to call for the day. I was genteelly requested to leave and was apologized for the discomfort.

These are couple of the most common problems faced now and then, during recruitment drives. And unfortunately these incidents keep repeating and go unnoticed. Not sure where the lag is, but the needy and unfortunate candidates are at times punished in disguise due to sagging recruitment management process.

Not to forget, there definitely are the lucky chaps who do not get to suffer so much on these events and do crack the interviews without any hassle, just by dint of their talent and proper delivery. But as the Murphy’s law goes - Anything that can go wrong, will go wrong.

This is quite apprehensive that the recruitment drive cannot be made completely lucid. But a little more clarity and docility in these processes need to be heeded better by the recruitment teams of most of the renowned organizations. For such pesky and troublesome incidents prove to be bane for the few talented but unfortunate lots.